There was so much excitement for 2020. The year marked a new dawn for many. People chanted in merriment, rejoiced, prayed, made resolutions in anticipation for the next decade to come. But who knew that 2020 was to be met with unusual catchphrases and experiences, such as social distancing, quarantines, contact tracing, physical distancing, lockdown,...
No matter what your industry or your role, problem-solving is part of your job. Whether the problems you encounter are big or small, you solve problems every day. Learning how to apply problem-solving skills helps not only to enhance productivity, but also helps to cultivate relationships by focusing on shared goals and solutions. Define the...
Empathy is perhaps the most important soft skill we can develop for better interpersonal interactions. Empathy is the ability to identify with another person’s experience. While we often think of empathy in terms only of identifying with someone’s pain or negative experience, we can apply empathy in a variety of situations. Developing empathy allows us...
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. Soft skills are those skills which allow us to effectively work with others. No matter what your position,...